Stock Management
We actively work with customers who use Just-In-Time (JIT) programmes by offering a suite of stock management services. We provide simple consignment stock, an efficient automatic replenishment service and Kanban systems tailored to each customer.
Kitting
For customers who regularly use the same combination of parts, we can stock and supply them as a kit of parts. A single line on the order, a single delivery of the collated parts and a single invoice line.
Cost Reduction
Many of our customers have selected BPX as their single source of electrical control components. For these customers, we have consistently demonstrated the significant cost reductions gained from consolidating supply.
Pre-Assembly
Our popular assembly facility allows customers to order components as sub-assemblies; fitted, mounted and pre-wired. With our associated design service, our workshop capability ranges from terminal assemblies to complete control system builds.
Customer Training
We offer customer training courses which are held regularly at our Leicester training centre, in our branches and on-site. Courses are designed to enable your engineers to maximise the potential of both products and software.
On Site Services
The BPX site service team is available to visit the site to assist with the specification, commissioning, or fault diagnosis. They are equally happy helping customers to get to grips with new software or troubleshooting a difficult application.
Free Technical Support
BPX offers free telephone technical support to assist in the selection and application of all of our products. Our help desk staff undergo a programme of regular training and updates.
Administrative Support
Taking cost out of your supply chain is a success for us. We can streamline your administration by providing monthly usage reports, single invoices per project or per calendar month. We can also enable communication in EDI or other electronic formats
Software Support
The BPX Software Support Team advise, assist and support customers with the construction of PLC, SCADA, Safety and Networking Software. Our Software Team takes on projects from individual modules of PLC code to supporting complete, integrated suites.
Out of Hours Support
For those customers wanting extended access to stock or engineering support, we offer a range of out-of-hours support contracts. Our contracts extend from a 24hr hotline support number to on-site engineering support 24/7, 365 days a year.